Although we don't have many questions
listed here yet (that's because nobody's asked us any good
ones), we will put more up as soon as we get them. In the meantime,
why not go to our Feedback Page,
and ask us something? It it's a good one, we'll put it here
for all to see.
Questions (Click on a question
to see the answer.)
1. Do you accept
trade-ins, or sell stuff on consignment?
2. What do I do
if I order something, and I don't like it, or it's
the wrong size?
3. What if I buy
something from you, and then I find it a lower price
somewhere else?
4. Why don't you
have all of your stuff available on the web site?
5. Do you guys have
a catalog you can send me?
6. How much does
it cost to ship outside the U.S.?
7. Are prices different
for international customers?
8. Do you have a
special price for "completes?" (Deck, wheels, truck,
etc.)
Q: Do you accept trade-ins, or
sell stuff on consignment?
A: No. We tried accepting trade-ins
for a while, but it didn't work out.
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Q: What do I do if I order something,
and I don't like it, or it's the wrong size?
A: You can return it, as long
as it's in new condition. For more specific information,
go to our Returns
Policy.
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to Questions]
Q: What if I buy something, and
a week later I find it somewhere else for less?
A: We stand by our pricing, and
we will match any competitor's price on the same merchandise.
If you've already purchased it, we'll give you a credit
towards your next purchase to make up the difference. For
more information, go to our Price
Guarantee.
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Q: Why don't you have all of your
stuff available on the web site?
A: Ultimately, we want to. But
it takes money to do this stuff, and we're trying to keep
our costs down, to give you the best deals we can. Over
time, we will add more products to the web site, as the
business grows. So, the best thing you can do now is order
something, and help us grow!
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to Questions]
Q: Do you guys have a catalog
you can send me?
A: No. Instead of doing a catalog,
we decided to focus our efforts on the web site. As the
Internet business grows, we will put more items online,
which will eliminate the need for a catalog. As quickly
as products change, the catalog would be outdated as soon
as it was printed. With the web site, we can update quickly,
and keep up with new items.
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Q: How much does it cost to ship
outside the U.S.?
A: For information about shipping
outside the U.S., please go to our Ordering
and Shipping Information Page.
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to Questions]
Q: Are prices different for international
customers?
A: No. The only thing that is
different for international customers is the shipping.
(See the question above.)
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to Questions]
Q: Do you have a special price
for "completes? (Deck, wheels, trucks, etc.)
A: Our prices are already discounted
on everything, so we don't offer an additional discount
for "completes." However, if you find better prices elsewhere,
check out our Price Guarantee.
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to Questions]
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